FAQs

( 01 )

WHY THE TENTH?

  • Most mother s focus entirely on their newborns , often neglecting their own recovery. Even when they recognise it’s importance, few services offer the dedicated, comprehensive care needed to support them physically, emotionally, and mentally. The Tenth fills this gap, providing expert support so mothers can heal, regain strength, and truly thrive postpartum.

  • At The Tenth, we believe that postpartum recovery must honour the whole mother— physically, emotionally, and mentally. Our programme offers restoration and healing through gentle wellness practices, expert-led care, and professional support within a nurturing community where mothers can truly thrive .

  • Recovery at The Tenth is a holistic blend of expert postnatal care, restorative treatments, and dedicated support. Mothers benefit from 24/7 midwifery care, lactation consultation, postnatal massage & belly-binding, and nourishing, chef prepared meals. Our tranquil setting allows for deep rest, while tailored group wellness sessions, including breathwork, gentle movement, and newborn care workshops, help mothers heal and regain strength with confidence.

( 02 )

Booking Your Stay at The Tenth

  • We offer scheduled tours of The Tenth for expectant mothers and their families. If you can’t join us in person, we can arrange a video call where our Client Relations Manager or Midwife will guide you through our facilities, discuss our services, and answer any specific questions about your stay. Simply contact us to schedule a tour or call at your convenience.

  • We recommend a minimum of 7 days to experience the full benefits of postpartum care, however we are able to accommodate shorter or longer stays according to your needs.

  • We accept reservations for mothers up to 6 weeks postpartum. While some mothers choose to come straight from hospital, other mothers prefer to go home first. We understand your due date may not always be a firm date, and therefore if you are coming straight from hospital, we will do our best to accommodate changes to your check-in date based on the arrival of your baby. If occupancy is high and we are unable to accommodate, we will aim to find an alternative as close to your expected check-in date as possible.

  • Absolutely! The Tenth welcomes mothers at any stage of their journey. While first-time mothers seek guidance through the unknown, second and third-time mothers value dedicated support. Balancing a newborn with older children can be challenging, so we offer tailored care, family integration support, and flexible stay options— including shorter stays and family-friendly bookings—to ensure every mother gets the rest and recovery she deserves.

  • To secure your booking, we require an upfront deposit of 50% of the cost of your stay. 

  • Yes, of course. We understand the importance of family bonding during this special time and offer options for partners and siblings to stay, with family-friendly accommodation choices available. Please let us know your specific family needs when booking, and we’ll create a package that works for everyone while ensuring you still receive the dedicated postpartum care at the heart of our retreat.

  • Health concerns or loss of life: We offer a full refund in the case of adverse circumstances.

    Cancellation 30 days prior to check in: If you cancel more than 30 days before you’re due to stay, we offer a full refund with the exception of a £200 processing fee.

    Same day cancellation or no show: Cancellation on the day of check-in, or failure to check-in, will render your stay non-refundable. The full rate for your stay will be charged.

    Shortened stays upon check in: If you shorten your stay at or after check-in, your stay is non-refundable, except in the case of a medical emergency.

( 03 )

Your Stay at The Tenth

  • The Tenth will host you at The Mandarin Oriental Hotel in Hyde Park, London, conveniently located in the heart of Knightsbridge, overlooking Hyde Park.

  • Yes – we actively encourage you to bring a support partner with you during your stay, whether that is your partner or another family member as we understand their important role in this journey.

    For partners, we provide dedicated programming including practical newborn care workshops, opportunities for bonding with baby, relaxation amenities, and sessions focused on how to support a new mother. We believe in nurturing the entire family unit while ensuring the mother receives the specialised postpartum care she needs.

    Please note, our nutritional meal service is only provided for the mother. Father or family member’s meals are not included but can be ordered via room service and are chargeable to the room to be paid at checkout.

  • Yes, The Tenth is designed with a l l postpartum mothers in mind, including those recovering from caesarean births. Our team includes experienced midwives specially trained in c-section recovery care. We have thoughtfully designed our facilities with accessible features, and our wellness programmes include gentle movements and therapies tailored for c-section healing.

  • Not at all! While some mothers join us straight from the hospital, most prefer to settle in at home first. We welcome mothers at any time within the first six weeks postpartum, adapting our programme to their stage of healing. Our doors are open whenever you're ready.

  • Yes, our team is trained in lactation and is on-hand to answer any questions you may have throughout your time at The Tenth. Also included in your stay is a 1-1 consultation with a lactation expert.

  • We follow the Lullaby Trust Safe Sleep guidelines and best practice in newborn care, including responsive feeding, skin-to-skin contact, safe swaddling, and evidence-based soothing. Guided by leading paediatric organisations, neonatal specialists, and midwifery experts, we ensure a safe, nurturing environment. We’ re also happy to tailor the experience to each mother’s preferences.

  • At The Tenth, baby safety is our highest priority. Every baby wears a hospital-grade identification tag, and our secure Baby Nursery is staffed 24/7 by experienced maternity nurses , monitored by CCTV, and accessible only via passkey entry to a pre-approved list of staff. Parents can check in at any time using state-of-the-art Nanit baby monitors.

  • We aim to provide you with all the care services required during your stay. However, should you wish to see any practitioners for additional sessions, this can be arranged at a chargeable rate.

  • Every mother at The Tenth receives at least one confidential mental health check during their stay. Our therapists follow strict protocols to assess emotional and psychological needs, while our 24/7 midwifery team is trained to recognise early signs of distress, anxiety, or postpartum depression. If a mother requires additional support, we ensure she is connected with the right professionals for further intervention.

  • Yes, all our meals are carefully curated to help maximise your postpartum recovery. We work with you and our specialist food providers to ensure that your dietary requirements are met.

  • Yes! We are located on Hyde Park, which is the perfect place to enjoy some fresh air and a stroll with your new family. We are also conveniently positioned in the heart of Knightsbridge, should you wish to experience some of the city with your baby.

  • We know that children and family are an important part of welcoming your new baby into the world. While we do not allow additional children to stay in the room, you are welcome to invite them as visitors into your room. We do not allow children or additional visitors in our public spaces.

  • We provide every thing mothers need for a seamless, supportiv e stay, including hospital grade breast pumps, changing tables, bedside cots, white noise machines, baby docking stations, and bottle sterilisers and warmers—along with thoughtfully curated amenities for postpartum recovery. Mothers also have access to a dedicated Mother’s Lounge, stocked with nourishing snacks, reading materials, and essential nursing supplies like breastfeeding pillows, pumps, and sterilisers.

  • We provide burping cloths and bassinet bedding for the baby, which we will launder for you. The Tenth does not provide additional laundry services, however you are welcome to use the hotel's in-house laundry service at an additional charge.

( 04 )

After Your Stay at The Tenth

  • Yes! Sign up to the Tenth At-Home and we’ll ensure your expert care is continued when you return home.